Accessibility Statement for American Water
American Water is committed to making its website usable by all people by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). We strive to make our website accessible to everyone. We continue to monitor our site and make sure that all content provided can be viewed and used by all visitors.
Disclaimer:
It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.0 AA guidelines over time.
Our Commitment to Help:
We are dedicated to meeting all of your accessibility needs. Should you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, we have trained individuals here at American Water to assist you.
For questions and concerns, please contact us. We would be happy to assist in making your visits to our site as convenient as possible.
Third Party Applications:
While you are visiting our site, you will notice that we may occasionally use third-party vendors and open source materials such as YouTube, Facebook and Google Maps to provide information. American Water does not control or remedy the way content is portrayed by these vendors/platforms. However, American Water is continually working with vendors to increase accessibility and to identify and provide alternative sources, if available.